Terms of Use

Our Terms of Use have been updated as of November 1, 2025.

IMPORTANT NOTICES

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OUR SERVICES. THESE TERMS OF USE CONTAIN IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS, AND A DISPUTE RESOLUTION CLAUSE THAT GOVERNS HOW DISPUTES WILL BE RESOLVED.

• BINDING ARBITRATION AND CLASS ACTION WAIVER: SECTION 20 CONTAINS PROVISIONS THAT GOVERN HOW TO RESOLVE DISPUTES BETWEEN YOU AND RUNTIVA, INC. EXCEPT AS OTHERWISE PROVIDED, THESE PROVISIONS REQUIRE YOU TO RESOLVE DISPUTES THROUGH INDIVIDUAL BINDING ARBITRATION AND INCLUDE A WAIVER OF YOUR RIGHT TO BRING CLAIMS AS PART OF A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS OF ACCEPTING THESE TERMS OF USE BY FOLLOWING THE INSTRUCTIONS IN SECTION 20.
• ELIGIBILITY RESTRICTIONS: YOU MUST BE AT LEAST 18 YEARS OLD (OR THE MINIMUM AGE REQUIRED IN YOUR JURISDICTION, WHICH MAY BE HIGHER) AND PHYSICALLY LOCATED IN AN ELIGIBLE JURISDICTION TO PARTICIPATE IN OUR SERVICES. PARTICIPATION IS PROHIBITED IN CERTAIN STATES AND TERRITORIES WHERE FANTASY SPORTS CONTESTS ARE RESTRICTED OR ILLEGAL.
• SKILL-BASED CONTESTS: OUR SERVICES INVOLVE CONTESTS OF SKILL, NOT CHANCE OR GAMBLING. WINNING DEPENDS ON YOUR KNOWLEDGE, SKILL, AND STRATEGY IN FANTASY SPORTS.
• RESPONSIBLE GAMING: WE PROMOTE RESPONSIBLE PLAY AND PROVIDE TOOLS SUCH AS DEPOSIT LIMITS, SELF-EXCLUSION, AND COOL-OFF PERIODS. IF YOU OR SOMEONE YOU KNOW HAS A GAMBLING PROBLEM, CALL 1-800-GAMBLER OR VISIT WWW.NCPGAMBLING.ORG FOR HELP.
• NO WARRANTY AND LIMITATION OF LIABILITY: OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE LIMIT OUR LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING A CAP ON DAMAGES.

IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT ACCESS OR USE THE SERVICES. PLEASE READ THE FULL TERMS OF USE CAREFULLY.

1. Acceptance of Terms of Use

These Terms of Use ("Terms") constitute a legally binding agreement between you and Runtiva, Inc. ("Runtiva," "we," "us," or "our") governing your access to and use of our website, mobile application, and any related platforms (collectively, the "Platform"), as well as the daily fantasy sports contests, games, features, content, products, and other services offered through the Platform (collectively, the "Services").

By accessing or using the Platform or Services, creating an account, participating in any contest or game, or clicking to accept or agree to these Terms where that option is made available, you: (a) acknowledge that you have read, understood, and agree to be bound by these Terms; (b) represent and warrant that you are at least 18 years of age (or the age of majority in your jurisdiction, if higher) and otherwise eligible to use the Services under applicable laws; (c) agree to comply with all applicable laws, rules, and regulations, including those related to fantasy sports and gambling; and (d) consent to the collection, use, disclosure, and handling of your information as described in our Privacy Policy (https://www.runtiva.com/privacy), which is incorporated herein by reference.

If you do not agree to these Terms, you must not access or use the Platform or Services.

1.1. Additional Terms and Conditions

Certain Services, including specific contests, promotions, or features, may be subject to additional terms, rules, or conditions ("Additional Terms") that we may post on the Platform or provide to you separately. These Additional Terms are incorporated into and form part of these Terms. In the event of a conflict between these Terms and any Additional Terms, the Additional Terms will control with respect to the specific Service to which they apply. For example, individual contest rules, eligibility requirements, or state-specific regulations may apply to certain games or promotions and may impact your participation.

These Terms, together with the Privacy Policy, any Additional Terms, and any other policies or rules referenced herein (such as contest-specific scoring systems or responsible gaming guidelines), constitute the entire agreement between you and Runtiva regarding the Platform and Services, superseding any prior agreements, whether oral or written.

1.2. Modification of Terms

We reserve the right, at our sole discretion, to modify, update, or replace these Terms at any time. The most current version of the Terms will be posted on the Platform, and the "Last Updated" date at the top of the Terms will be revised accordingly. If a modification is material, we may, but are not required to, notify you via email (using the address associated with your account) or through a notice on the Platform.

It is your responsibility to review these Terms periodically for changes. Your continued access to or use of the Platform or Services after any modifications constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must cease using the Platform and Services, and you may request to close your account in accordance with our account closure procedures. Ongoing contests or games will be governed by the version of the Terms in effect at the time of your entry, unless otherwise specified in the Additional Terms for that contest.

2. Eligibility

To access and use the Platform and Services, including participating in any contests or games, you must meet certain eligibility criteria as set forth in these Terms. By registering for an account, depositing funds, entering a contest, or otherwise using the Services, you represent and warrant that you satisfy all eligibility requirements outlined below. If at any time you no longer meet these requirements, you must immediately cease using the Platform and Services and notify us.

Runtiva reserves the right to verify your eligibility at any time, including through requests for documentation such as government-issued identification, proof of address, or an affidavit of eligibility. Failure to provide satisfactory proof may result in the suspension or termination of your account, withholding or revocation of prizes, limitation on withdrawals, or other actions as deemed necessary by Runtiva in its sole discretion.

2.1. Age and Location Restrictions

You must be at least 18 years of age to use the Platform and Services. However, in certain jurisdictions, the minimum age may be higher: 19 years of age in Alabama and Nebraska, and 21 years of age in Arizona, Massachusetts, and Virginia. You represent and warrant that you meet the applicable age requirement in your jurisdiction at the time of registration and throughout your use of the Services.

The Services are available only to users who are citizens or residents of the United States and who have a valid address. At the time of registration, deposit, contest entry, or any other interaction requiring eligibility verification, you must be physically located in a jurisdiction where participation in daily fantasy sports contests is permitted by applicable law ("Eligible Jurisdictions").

The Services are not available, and participation in paid contests is prohibited, in the following jurisdictions (collectively, "Excluded Jurisdictions"): Arizona (for users under 21), Connecticut, Hawaii, Idaho, Iowa, Louisiana, Maine, Michigan, Montana, Nevada, Washington, and any other jurisdiction where daily fantasy sports are prohibited or restricted by law. This list of Excluded Jurisdictions may be updated from time to time at Runtiva's sole discretion based on changes in applicable laws or regulations. It is your responsibility to ensure you are not located in an Excluded Jurisdiction when accessing the Services. A current list of Eligible Jurisdictions can be found on the Platform or by contacting customer support.

Runtiva makes no representation that participation in the Services is lawful in any particular jurisdiction outside the Eligible Jurisdictions. You agree that you will not access or use the Services from any Excluded Jurisdiction or where prohibited by law, and you are solely responsible for compliance with local laws.

2.2. General Eligibility Requirements

In addition to the age and location restrictions above, you represent and warrant that:

• You are not listed on any U.S. government list of prohibited, restricted, or self-excluded individuals related to gaming or fantasy sports;
• You are not subject to backup withholding tax because: (a) you are exempt from backup withholding; (b) you have not been notified by the Internal Revenue Service (IRS) that you are subject to backup withholding as a result of a failure to report all interest or dividends; or (c) the IRS has notified you that you are no longer subject to backup withholding. You further agree to notify Runtiva immediately if you become subject to backup withholding;
• You will abide by these Terms, our Privacy Policy, any Additional Terms, and all applicable laws, rules, and regulations at all times;
• You are not an employee, officer, or agent of Runtiva or any of its affiliates, subsidiaries, or related entities, nor are you an immediate family member or household member of any such person (unless participating in private contests for testing purposes only, as permitted by Runtiva);
• You are not an employee or operator of another daily fantasy sports site that charges entry fees or offers cash prizes, and you do not have access to any pre-release, non-public, or confidential data about contest-related information by virtue of any such affiliation;
• You are not a professional athlete, coach, referee, team owner, team management, team support personnel, sports commissioner, sports agent, or any other individual who, through ownership interest, employment, or affiliation, could influence gameplay in the real-world sports events underlying our contests;
• You are not prohibited from participating in fantasy sports contests pursuant to any court order, self-exclusion program, or other legal restriction;
• Any funds you deposit are for the sole purpose of participating in contests and are not derived from illegal activities; and
• You consent to Runtiva, or third-party providers acting on our behalf, monitoring and recording your communications, geographic location, and other data to verify eligibility and compliance.

If Runtiva determines, in its sole discretion, that you do not meet any of these eligibility requirements, you are not authorized to use the Platform or Services. In such cases, Runtiva reserves the right to terminate your account, restrict access, withhold or revoke any prizes or winnings (which may be redistributed to other eligible participants or used for fraud prevention and compliance efforts), limit or deny withdrawals, or pursue other remedies available under law or equity. Runtiva may also conduct investigations into your account activity, including anti-fraud checks, prior to processing any withdrawal or prize payout.

3. Registration and Account

To access certain features of the Platform and participate in the Services, including contests, games, and financial transactions such as deposits and withdrawals, you must register for an account with Runtiva ("Account"). By registering for an Account, you represent and warrant that all information you provide during registration and thereafter is accurate, current, and complete, and you agree to promptly update such information to maintain its accuracy. If at any time we determine that your registration information is inaccurate, incomplete, or misleading, we may deny your registration, suspend or terminate your Account, withhold or revoke any prizes or winnings, and take other appropriate actions, including reporting to relevant authorities.

Runtiva reserves the right to refuse registration to any individual for any reason or no reason, in our sole discretion. Your Account is personal to you and is not transferable. You may not co-own an Account with another person or entity, and you agree that the sole purpose of creating an Account is to participate in our fantasy sports contests and related Services in accordance with these Terms of Use.

3.1. Creating an Account

To create an Account, you must provide certain personal information, including but not limited to your full legal name, date of birth, mailing address, email address, phone number, the last four digits of your Social Security Number (or full SSN if required for tax reporting or verification purposes), and any other information we may request to verify your identity and eligibility. You must also select a unique username and create a strong password that meets our minimum security requirements (e.g., at least 8 characters, including a mix of letters, numbers, and special characters).

Your username must not promote any commercial venture, impersonate another person or entity, or be deemed offensive, inappropriate, or violative of these Terms of Use by Runtiva in our sole discretion. We reserve the right to require you to change your username or to unilaterally change it without notice if it violates these guidelines.

You must be eligible to use the Services as set forth in Section 2 (Eligibility) at the time of registration and throughout your use of the Account. By creating an Account, you consent to Runtiva, or third-party providers acting on our behalf, conducting background checks, identity verification, and monitoring of your Account activity to ensure compliance with these Terms of Use, applicable laws, and regulations.

If you wish to close your Account, you may do so at any time by following the account closure procedures on the Platform or contacting customer support, subject to any outstanding obligations, such as unresolved contests or verification requirements. Upon closure, any remaining funds may be withdrawn in accordance with Section 6 (Payments and Financial Terms), less any applicable fees or withholdings.

3.2. Account Security and Responsibilities

You are solely responsible for maintaining the confidentiality and security of your Account credentials, including your username, password, and any other access information. You must take all necessary steps to protect your credentials and restrict access to your devices to prevent unauthorized use. We recommend using a unique password for your Runtiva Account that is not used for any other online services and changing it periodically (at least every six months).

You agree to immediately notify Runtiva of any unauthorized use of your Account, suspected breach of security, or other Account-related issues by contacting customer support. You are fully responsible for all activities, transactions, and liabilities that occur under your Account, whether or not authorized by you, until you notify us of a security breach and we have had a reasonable opportunity to respond.

You must not share your Account credentials with any other person, allow another individual to access or use your Account, or use your Account on behalf of someone else. Any such sharing, unauthorized access, or misuse is a violation of these Terms and may result in immediate suspension or termination of your Account, forfeiture of any funds, prizes, or bonuses, and potential legal consequences.

Runtiva is authorized to act on any instructions received through your Account credentials and shall not be liable for any losses or damages arising from your failure to comply with these security obligations. We may, in our sole discretion, deny access to your Account, block transactions, or require additional authentication if we suspect unauthorized activity or a security risk.

3.3. Account Verification

To ensure compliance with applicable laws, regulations, and our policies, Runtiva may require you to verify your identity, age, location, eligibility, and other information at any time, including prior to depositing funds, entering contests, withdrawing winnings, or accessing certain features. Verification may involve providing additional documentation, such as a copy of your government-issued identification (e.g., driver's license or passport), proof of address (e.g., utility bill), an affidavit of eligibility, or other forms as requested.

We, or third-party verification providers acting on our behalf, may conduct automated or manual checks, including background investigations, credit checks (where permitted), and cross-references with government databases, to confirm your information. You consent to these verification processes and agree to cooperate fully by providing requested documentation within the specified timeframe (typically 10 days or as otherwise indicated).

While verification is pending, you may be restricted from certain activities, such as making withdrawals or participating in paid contests, but you may still deposit funds and participate in free contests where available. If you fail to complete verification satisfactorily or within the required period, we may suspend or terminate your Account, restrict access to funds, withhold or revoke prizes, or take other remedial actions. Verified information may be shared with regulatory authorities as required by law, including for tax reporting purposes (e.g., IRS Form 1099 for winnings exceeding $600 annually).

You represent and warrant that you are not subject to any restrictions that would prevent verification, such as being on a self-exclusion list or government watchlist related to gaming.

3.4. Multi-Accounting and Prohibitions

You are strictly prohibited from creating, maintaining, using, or controlling more than one Account. Multi-accounting, including the use of duplicate Accounts to circumvent restrictions, abuse promotions, or gain an unfair advantage, is a serious violation of these Terms and may violate applicable laws. If we determine, in our sole discretion, that you have engaged in multi-accounting---based on factors such as shared IP addresses, device identifiers, payment methods, or playing patterns---we may suspend or terminate all associated Accounts, withhold or revoke any prizes, winnings, or bonuses (which may be redistributed to other participants or used for compliance efforts), limit future access, and report the activity to relevant authorities.

In addition to multi-accounting, you are prohibited from:

• Allowing another person to use your Account or using another person's Account, including as a proxy to evade eligibility requirements;
• Using automated scripts, bots, spiders, or other artificial means to access the Platform, enter contests, or manipulate outcomes;
• Colluding with other users to share strategies, lineups, or information in a way that provides an unfair advantage;
• Misrepresenting your identity, location, or eligibility to bypass restrictions;
• Engaging in any form of cheating, fraud, or tampering with the Services;
• Sharing non-public or pre-release data obtained through affiliations with other fantasy sports platforms or sports entities; or
• Any other conduct that Runtiva deems, in its sole discretion, to be harmful, unfair, or violative of the integrity of the Services.

Violations of these prohibitions may result in immediate Account termination, forfeiture of all funds and prizes, bans from future participation, and potential civil or criminal liability. Runtiva reserves the right to monitor, record, and investigate Account activity, communications, and geographic data to detect and prevent such conduct, and we may share information with third parties or authorities as necessary for enforcement.

4. Using the Services

The Platform and Services are provided for your personal, non-commercial use in connection with daily fantasy sports activities, subject to these Terms. By accessing or using the Platform or Services, you agree to comply with all applicable rules, including but not limited to contest-specific rules, scoring systems, and any Additional Terms. Runtiva reserves the right to monitor your use of the Services to ensure compliance and may record communications, geographic location, and other data as necessary.

You acknowledge that participation in the Services involves contests of skill, not chance, and that outcomes depend on your knowledge, strategy, and judgment regarding real-world sports events. You are solely responsible for determining whether your use of the Services complies with applicable laws in your jurisdiction.

4.1. License Grant

Subject to your compliance with these Terms, Runtiva grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform and Services solely for your personal, non-commercial entertainment purposes. This license includes the right to: (a) download, install, and use the mobile application (the "App") on a mobile device that you own or control, in accordance with the App's documentation and any applicable app store terms (e.g., Apple App Store or Google Play Store); (b) access, stream, view, and interact with content, features, and contests available through the Platform; and (c) submit User Content (as defined in Section 9) in accordance with these Terms.

You may not use the Services for any commercial purpose, including but not limited to advertising, promoting third-party products or services, or reselling access to the Platform, without Runtiva's prior written consent. This license does not include any right to resell, redistribute, or otherwise commercially exploit the Services or any content therein. You agree not to run the App on a jailbroken, rooted, or otherwise modified device that circumvents security features.

You must promptly download and install any updates or new versions of the App made available by Runtiva, which may include important security fixes, bug corrections, feature enhancements, or updated Terms. Failure to update may result in limited functionality or access to the Services. This license terminates automatically upon any violation of these Terms or upon termination of your Account.

4.2. Reservation of Rights

All rights, title, and interest in and to the Platform, Services, and all content therein, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, scripts, and the compilation thereof (collectively, the "Content"), are owned by Runtiva or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Runtiva reserves all rights not expressly granted to you in these Terms. You acknowledge that the Services contain proprietary and confidential information protected by applicable intellectual property and other laws. Except as expressly authorized in these Terms, you may not: (a) copy, modify, adapt, translate, reverse engineer, decipher, decompile, or create derivative works based on the Services or Content; (b) rent, lease, loan, sell, sublicense, distribute, or otherwise transfer any rights in the Services or Content; (c) remove, alter, or obscure any copyright, trademark, or other proprietary notices; (d) use the Services or Content for any unauthorized purpose, including developing competing products or services; or (e) circumvent, disable, or otherwise interfere with security-related features or features that prevent or restrict use or copying of any Content.

Runtiva reserves the right, at its sole discretion, to modify, suspend, discontinue, or restrict access to all or any portion of the Services at any time, with or without notice, for any reason or no reason, including but not limited to technical issues, compliance with laws, or business decisions. Such changes may affect ongoing contests, and Runtiva shall not be liable for any losses or damages resulting therefrom.

4.3. Availability of Services

The Platform and Services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, or availability. Runtiva does not warrant that: (a) the Services will meet your requirements or expectations; (b) the Services will be uninterrupted, timely, secure, or error-free; (c) the results obtained from the use of the Services will be accurate or reliable; (d) any defects or errors will be corrected; or (e) the Platform or servers that make the Services available are free of viruses, malware, or other harmful components.

You acknowledge that access to the Services may be affected by factors beyond Runtiva's control, such as internet connectivity, device compatibility, maintenance, updates, or events like force majeure (as defined in Section 18.3). Runtiva is not responsible for any interruptions, delays, failures, or data loss arising from such factors, including but not limited to human error, technical malfunctions, unauthorized access, or network issues.

Runtiva may, at its sole discretion, perform scheduled or unscheduled maintenance that may temporarily limit or suspend access to the Services. In such cases, Runtiva will endeavor to provide advance notice where practicable but is not obligated to do so. You agree that Runtiva shall not be liable to you or any third party for any modification, suspension, discontinuation, or unavailability of the Services, or for any loss of data, funds, prizes, or opportunities resulting therefrom. If a contest is affected by unavailability, Runtiva reserves the right to cancel, modify, or reschedule it in accordance with Section 5.8.

5. Contests, Games, and Features

The Services include a variety of daily fantasy sports contests, games, and related features (collectively, "Contests") where eligible users may compete for prizes based on their skill and knowledge of real-world sports events. Contests may include, but are not limited to, head-to-head matchups, tournaments, leagues, and other formats across sports such as football, basketball, baseball, hockey, soccer, cricket, and more. By participating in any Contest, you agree to abide by these Terms, including all rules, scoring systems, and Additional Terms specific to each Contest, which are incorporated herein by reference and available on the Platform.

Runtiva reserves the right to offer free-to-play Contests (with no entry fees or cash prizes) and paid Contests, as well as promotional features, tools, and content. All Contests are intended for entertainment purposes only and are not forms of gambling or wagering. You acknowledge that outcomes are determined by skill, not chance, and that Runtiva makes no guarantees regarding your success or any specific results.

5.1. Contest Rules and Participation

Each Contest is governed by its own set of rules, including but not limited to lineup requirements, salary caps, roster positions, scoring methodologies, entry limits, and deadlines (collectively, "Contest Rules"). Contest Rules are posted on the Platform for each Contest and form part of these Terms. In the event of a conflict between these Terms and the Contest Rules, the Contest Rules will prevail with respect to that specific Contest.

To participate in a Contest, you must: (a) have a verified Account in good standing; (b) meet all eligibility requirements under Section 2; (c) submit a valid lineup or entry in accordance with the Contest Rules prior to the specified lock time (typically the start of the first relevant real-world game); and (d) pay any required entry fee as described in Section 5.3. Once a Contest locks, lineups cannot be edited, and players become "locked" based on their real-world game start times.

You may enter multiple Contests simultaneously, subject to any per-Contest or overall entry limits specified in the Contest Rules (e.g., maximum entries per user to ensure fair play). Runtiva may, in its sole discretion, limit the number of entries you can submit or prohibit you from participating in certain Contests if we detect patterns of abuse, unfair advantage, or violations of these Terms. Participation in Contests is void where prohibited by law, and you are solely responsible for ensuring your compliance with applicable regulations.

Certain individuals are prohibited from participating in paid Contests, including but not limited to Runtiva employees (except for internal testing purposes), affiliates of other fantasy sports platforms, and those with access to non-public data. For more details, see Section 2.2.

5.2. Contest of Skill

All Contests offered through the Services are contests of skill, where outcomes are determined by your knowledge, research, strategy, and judgment in selecting and managing fantasy rosters based on real-world athlete performances. Winners are those who accumulate the highest points according to the applicable scoring system, as opposed to games of chance where results depend on random events.

Runtiva does not offer games of chance, lotteries, or gambling. Prizes are predetermined and disclosed prior to Contest entry and are awarded in accordance with the applicable Contest Rules. By participating, you acknowledge that success requires skill in areas such as sports statistics, player analysis, matchup evaluations, and roster optimization, and that no guarantees of winning are provided.

5.3. Entry Fees

Paid Contests require an entry fee, which is clearly displayed on the Platform for each Contest and must be paid from your Account balance prior to entry. Entry fees are non-refundable except as expressly provided in these Terms or the Contest Rules (e.g., in cases of Contest cancellation under Section 5.8). Fees are debited upon successful submission of your entry and confirmation.

Runtiva may offer entry reservations for certain Contests, allowing you to pay the fee and secure a spot without immediately submitting a lineup. If you fail to submit a valid lineup before the lock time, your entry will score zero points, and no refund will be issued. Entry fees contribute to the prize pool as specified in the Contest Rules, less any applicable administrative fees retained by Runtiva.

You agree that all entry fees are final and irrevocable once paid, and you will not dispute or chargeback such transactions except in cases of proven error by Runtiva. For details on deposits and payments, see Section 6.

5.4. Contest Term and Results

The term of each Contest varies by format and sport, typically spanning a single day, week, or season, as specified in the Contest Rules. Contests commence at the lock time and conclude upon the completion of all relevant real-world events, including any overtime or extensions.

Results are calculated based on accumulated points from athlete performances during the Contest term, using the scoring system outlined in the Contest Rules. Preliminary results may be posted shortly after the last event, but final results are subject to review, including stat corrections (see Section 5.7). Once finalized, results are binding, and prizes are distributed accordingly.

In the event of ties, prizes may be split or resolved per the Contest Rules (e.g., via tiebreakers such as total points scored). Runtiva reserves the right to delay finalizing results if necessary for verification or compliance purposes.

5.5. Prizes and Payouts

Prizes for each Contest, including cash amounts or other rewards, are predetermined and displayed on the Platform prior to entry. Prizes are awarded to winners based on final rankings and are credited to your Account balance, subject to verification of eligibility, tax withholding (see Section 6.4), and any other requirements.

Payouts are processed in accordance with Section 6.2 (Withdrawals). Runtiva guarantees prize payouts for all properly completed Contests, with funds held in segregated accounts to ensure availability. However, prizes may be withheld or revoked if you violate these Terms, such as through cheating, collusion, or ineligibility. In such cases, withheld prizes may be redistributed to other eligible participants or retained by Runtiva for compliance efforts.

No substitutions or transfers of prizes are permitted unless specified in the Contest Rules. All prizes are awarded "AS IS" without warranties.

5.6. Statistics, Scoring, and Third-Party Providers

Scoring in Contests is based on real-world athlete statistics provided by third-party data providers (e.g., official league sources or licensed vendors). Runtiva relies on these providers for accurate, timely data but does not independently verify all statistics. Scoring categories (e.g., points for touchdowns, assists, home runs) are detailed in the Contest Rules for each sport.

You acknowledge that statistics may include projections, live updates, and final figures, and that discrepancies can occur. Runtiva is not responsible for errors in third-party data, but we will make reasonable efforts to correct manifest errors. Use of automated tools or scripts to access or manipulate scoring data is prohibited.

5.7. Stat Corrections and Disputes

Official statistics are subject to corrections by leagues or data providers, typically within 24-48 hours after an event but potentially longer. Runtiva will apply stat corrections to Contest results if received within seven (7) days of the Contest's conclusion, or as specified in the Contest Rules. Corrections after finalization may not be applied retroactively unless they materially affect outcomes and are deemed necessary by Runtiva in its sole discretion.

If you believe there is an error in scoring, results, or any other aspect of a Contest, you must submit a dispute in writing to customer support within five (5) days of results being posted, providing detailed evidence. Runtiva will investigate and respond within a reasonable time, but our decision is final and binding. No disputes will be entertained after prizes are distributed or the dispute window closes.

5.8. Cancellation and Disqualification

Runtiva reserves the right to cancel, suspend, modify, or disqualify any Contest or entry at any time, with or without notice, for reasons including but not limited to technical issues, suspected fraud, unfair play, force majeure events, changes in real-world schedules (e.g., game postponements), or compliance with laws. In such cases, entry fees may be refunded, or the Contest may be rescheduled or adjusted, at Runtiva's sole discretion.

You may be disqualified from a Contest if you violate these Terms, Contest Rules, or engage in prohibited conduct (see Section 8), such as collusion, multi-accounting, or using unauthorized aids. Disqualified entries forfeit any prizes, and fees may not be refunded. Runtiva's decisions regarding cancellations and disqualifications are final. If a Contest is canceled due to insufficient entries or other issues, all fees will be refunded.

6. Payments and Financial Terms

This section governs all financial transactions related to your use of the Platform and Services, including deposits, withdrawals, entry fees, prizes, bonuses, and associated fees. All monetary transactions are conducted in U.S. dollars (USD) unless otherwise specified. By making a deposit, entering a paid Contest, or requesting a withdrawal, you represent and warrant that you are authorized to use the payment method, that the funds are lawfully yours and not derived from illegal activities, and that you comply with all applicable laws, including anti-money laundering regulations.

Runtiva maintains user funds in segregated accounts separate from operational funds to ensure the security and availability of deposits and winnings. However, these accounts are not insured by the FDIC or any other government agency, and you acknowledge that deposits are not interest-bearing. Runtiva reserves the right to place holds, limits, or restrictions on your Account for security, verification, or compliance purposes, which may delay transactions.

You are responsible for any fees charged by your financial institution or payment provider for transactions. Runtiva does not reimburse such third-party fees. All transactions are final and non-refundable except as expressly provided in these Terms or applicable Contest Rules.

6.1. Deposits

To participate in paid Contests or access certain features, you must deposit funds into your Account. Deposits can be made via approved payment methods, including but not limited to credit/debit cards, PayPal, ACH transfers, or other electronic methods displayed on the Platform. Minimum and maximum deposit amounts may apply and are subject to change at Runtiva's discretion (e.g., minimum $10 USD).

Deposits are typically credited to your Account instantly or within a few business days, depending on the method. You authorize Runtiva and its third-party payment processors to charge your selected payment method for the deposit amount, plus any applicable fees. If a deposit is declined or reversed (e.g., due to insufficient funds), you may be charged additional fees, and your Account may be restricted until resolved.

Deposited funds are available for use in Contests, but Runtiva may require participation in at least one Contest or additional verification before processing certain withdrawals to prevent money laundering and comply with applicable laws. Runtiva may require additional verification (e.g., proof of payment method ownership) before processing large or frequent deposits. Funds from bonuses or promotions may have separate restrictions (see Section 6.3).

6.2. Withdrawals

You may request to withdraw available funds from your Account at any time, subject to verification, minimum thresholds (e.g., $10 USD), and any holds or restrictions. Withdrawals are processed to the payment method used for your most recent deposit, or another verified method at Runtiva's discretion. Available funds include winnings and unused deposits, less any bonuses, entry fees for ongoing Contests, or withholdings.

Withdrawal requests are typically reviewed within 48-72 hours and processed within 3-10 business days, depending on the method. Runtiva may delay or deny withdrawals for reasons including but not limited to: (a) pending verification under Section 3.3; (b) suspected fraud or violations of these Terms; (c) tax withholding requirements (see Section 6.4); (d) account inactivity fees (see Section 6.5); or (e) compliance with legal obligations.

You must have a verified Account and provide any requested documentation (e.g., ID, proof of address) before withdrawals are approved. Runtiva is not liable for delays or errors caused by inaccurate information or third-party processors. Once processed, withdrawals are irrevocable. If a withdrawal is returned (e.g., invalid account details), funds will be re-credited to your Account, minus any fees.

6.3. Bonuses and Promotions

Runtiva may offer bonuses, promotional credits, referral rewards, or other incentives ("Bonuses") to eligible users, subject to Additional Terms provided at the time of the offer. Bonuses are not cash and may not be withdrawn until certain conditions are met, such as wagering requirements (e.g., using the Bonus in Contests a specified number of times) or expiration dates.

Bonuses may be awarded as deposit matches, free entries, or other forms, and are credited to a separate Bonus balance in your Account. Any winnings from Bonus-funded entries may be subject to rollover requirements before becoming withdrawable. Runtiva reserves the right to modify, cancel, or revoke Bonuses at any time, including for abuse (e.g., creating multiple Accounts to claim Bonuses). Expired or forfeited Bonuses are removed from your Account without compensation.

You are responsible for reviewing the specific terms of each Bonus, including eligibility, usage restrictions, and expiration. Participation in promotions is voluntary, and you agree that Runtiva's decisions regarding Bonus eligibility and fulfillment are final.

6.4. Taxation

All prizes and winnings are subject to applicable federal, state, and local taxes. If your net winnings in a calendar year exceed $600 USD (or other thresholds as required by law), Runtiva will issue an IRS Form 1099-MISC or other appropriate tax form to you and report the winnings to the IRS and relevant state authorities. You must provide accurate tax information, including your full Social Security Number, upon request to facilitate reporting.

Runtiva may withhold up to 24% (or the applicable rate) of winnings for federal backup withholding if you fail to provide valid tax information or are subject to withholding under IRS rules (see Section 2.2). Additional state withholdings may apply based on your residency. You are solely responsible for paying all taxes on winnings, and Runtiva does not provide tax advice. Consult a tax professional for guidance.

In the event of a dispute with tax authorities, you agree to indemnify Runtiva as set forth in Section 14.

6.5. Account Inactivity and Fees

If your Account is inactive (no logins, deposits, withdrawals, or Contest entries) for twelve (12) consecutive months, Runtiva may classify it as dormant and charge a monthly inactivity fee of up to $5 USD (or the maximum permitted by law) until the balance reaches zero or you reactivate the Account. We will attempt to notify you via email before applying fees, but it is your responsibility to maintain activity.

Dormant Accounts with zero balance may be closed without notice. Any remaining funds in dormant Accounts after fees may be forfeited in accordance with applicable escheatment laws, where unclaimed property is transferred to the state. To reactivate, contact customer support and complete any required verification.

Runtiva may also charge fees for certain transactions, such as expedited withdrawals (e.g., $10 USD for same-day processing) or returned payments, as displayed on the Platform. Fees are deducted from your Account balance and are non-refundable.

6.6. Third-Party Payment Processors

Runtiva uses third-party payment processors to handle deposits, withdrawals, and other transactions. By using these services, you agree to the processors' terms of service, privacy policies, and any applicable fees. Runtiva is not responsible for the actions, errors, or security of third-party processors, including data breaches or transaction failures.

You authorize Runtiva to share necessary information (e.g., name, payment details) with processors to facilitate transactions. In the event of a dispute with a processor, you must resolve it directly with them, though Runtiva may assist at its discretion.

6.7. Chargebacks and Disputes

You agree not to initiate chargebacks, reversals, or disputes with your payment provider for legitimate transactions, such as entry fees or deposits, except in cases of proven error by Runtiva. Unauthorized chargebacks are a violation of these Terms and may result in Account suspension, forfeiture of funds, collection actions, and reporting to credit agencies or authorities.

If you believe a transaction is erroneous (e.g., duplicate charge), contact customer support within thirty (30) days of the transaction date with details and evidence. Runtiva will investigate and, if warranted, issue a refund or credit within a reasonable time. Our decision on disputes is final. You waive any right to dispute transactions after sixty (60) days.

In the event of a successful chargeback, Runtiva may deduct the amount (plus fees) from your Account balance or pursue recovery through legal means. Repeated chargebacks may lead to permanent Account termination.

7. Responsible Gaming

Runtiva is committed to promoting a safe, enjoyable, and responsible environment for all users engaging in daily fantasy sports on our Platform. We recognize that while fantasy sports are contests of skill intended for entertainment, some users may develop problematic behaviors related to gaming. To support responsible gaming, we provide a variety of proactive tools, resources, and features to help you manage your play, set limits, and seek assistance if needed. These measures are designed to empower you to stay in control and prevent potential issues.

Your personal information shared in connection with responsible gaming preferences, such as limit settings or self-exclusion requests, will be handled confidentially in accordance with our Privacy Policy. Participation in our Services is voluntary, and you are solely responsible for your gaming activities. Runtiva encourages you to play responsibly and within your means. If you or someone you know has a gaming problem, help is available through the resources listed below.

7.1. Self-Exclusion and Limits

Runtiva is committed to responsible gaming and provides tools that allow you to control your participation in the Services. These responsible gaming tools are available through your Account settings and are designed to help you manage your deposits, Contest entries, and overall activity. Once activated, certain restrictions cannot be reduced or removed until the selected period has expired.

• Deposit Limits: You may set daily, weekly, or monthly limits on the amount you are permitted to deposit into your Account. Once your limit is reached, you will be prevented from making additional deposits until the applicable period resets.
• Entry Limits: You may establish limits on the total dollar amount of entry fees or the number of Contest entries you may submit within a specified time period.
• Time Limits: You may set limits on the amount of time you are permitted to access or use the Platform during a daily, weekly, or monthly period.
• Cool-Off Period: You may temporarily suspend your ability to participate in paid Contests or make deposits for a defined short-term period. During a cool-off period, you may still access your Account to review information or withdraw eligible funds.
• Self-Exclusion: You may request to self-exclude from the Services for a specified period or permanently. During a self-exclusion period:

• You will not be permitted to deposit funds.
• You will not be permitted to enter paid Contests.
• You will not be eligible to receive promotional offers, bonuses, or marketing communications related to gameplay.
• You may request withdrawal of eligible funds, subject to verification requirements.

Runtiva may require identity verification before activating or lifting any responsible gaming restriction. Attempts to circumvent deposit limits, cool-off periods, or self-exclusion (including creating a new Account) constitute a violation of these Terms and may result in permanent Account termination and forfeiture of funds.

In jurisdictions where required by law, Runtiva may enforce mandatory limits, including age-based or net deposit limits. Responsible gaming settings are intended to support safe participation, and you acknowledge that you are responsible for managing your gaming activity within your financial means.

7.2. Resources and Support

If you feel your gaming habits are becoming problematic, or if you need advice on maintaining healthy play, Runtiva provides access to educational materials and external support resources. We recommend regularly reviewing your transaction and play history, available in your Account dashboard, to monitor your activity and ensure it aligns with your intended limits.

Signs of potential gaming issues may include chasing losses, spending more time or money than intended, neglecting personal or professional responsibilities, borrowing money to play, or experiencing stress related to gaming. To promote responsible habits:

• Set and adhere to personal budgets and time limits before starting.
• Treat fantasy sports as entertainment, not as a source of income.
• Avoid playing under the influence of alcohol, drugs, or when feeling upset.
• Balance gaming with other activities and take regular breaks.
• Never use borrowed funds or attempt to recover losses by increasing entries.

If you need immediate assistance, the following resources are available:

National Resources:

Contact the National Council on Problem Gambling (NCPG) 24/7 confidential helpline at 1-800-GAMBLER (1-800-426-2537), text SUPPORT to 53342, or visit https://www.ncpgambling.org for live chat support, self-assessments, and treatment referrals.

State-Specific Help:

• Arizona: Call 1-800-NEXT-STEP (1-800-639-8783) or text NEXTSTEP to 53342; visit https://problemgambling.az.gov
• Colorado: Call or text 1-800-GAMBLER; visit https://sbg.colorado.gov/problem-gambling-resources
• Connecticut: Call 888-789-7777; visit https://ccpg.org
• Maryland: Call 1-800-GAMBLER; visit https://mdgamblinghelp.org
• New York: Call 1-877-8-HOPENY (1-877-846-7369) or text HOPENY to 467369; visit https://oasas.ny.gov/hopeline
• Pennsylvania: Call 1-800-GAMBLER; visit https://responsibleplay.pa.gov
• Other States: Refer to the NCPG website for local helplines, treatment programs, and state-administered self-exclusion options.

Where available, Runtiva may partner with qualified behavioral health providers to offer consultations, assessments, or therapy services related to gaming behavior. Information about these services may be available through your Account dashboard or by contacting customer support.

If you suspect underage access or require parental controls, consider installing filtering software and report concerns to our support team immediately. Runtiva conducts age verification and strictly prohibits access by minors.

Runtiva provides these resources as a courtesy and does not endorse, guarantee, or control external services. We are not licensed therapists or counselors. By using the Services, you acknowledge that you are solely responsible for your gaming decisions, and Runtiva shall not be liable for any losses or issues arising from your participation.

8. Prohibited Conduct

You agree to use the Platform and Services in a manner consistent with these Terms, applicable laws, and ethical standards. Runtiva is committed to maintaining a fair, secure, and enjoyable environment for all users. To achieve this, certain conduct is strictly prohibited. By accessing or using the Services, you represent and warrant that you will not engage in any prohibited activities. Violations may result in immediate action, as described in Section 8.2. Runtiva reserves the right to monitor user activity, communications, and data to detect and prevent prohibited conduct, and we may cooperate with law enforcement or regulatory authorities as necessary.

8.1. User Rules and Restrictions

You must comply with the following rules and restrictions at all times. Engaging in any of the following, or assisting others in doing so, is prohibited:

• Account Misuse: Creating, maintaining, using, or controlling more than one Account (multi-accounting); sharing, selling, transferring, or co-owning an Account; allowing another person to access or use your Account; using another person's Account; or using proxies, VPNs, or other methods to disguise your identity, location, or IP address to circumvent restrictions, eligibility requirements, or suspensions.
• Fraud and Cheating: Falsifying personal information, including during registration, verification, or prize claims; using unauthorized scripts, bots, spiders, automated tools, or artificial means to access the Platform, enter Contests, submit lineups, or manipulate outcomes; colluding with other users to share strategies, lineups, or non-public information for an unfair advantage; tampering with Contest administration, scoring, or security measures; or engaging in syndicate play, where multiple users coordinate to gain an advantage.
• Insider Information and Conflicts: Using or sharing non-public, pre-release, or confidential data (e.g., injury reports or athlete stats) obtained through affiliations with sports entities, other fantasy platforms, or prohibited sources; participating in Contests if you are an athlete, coach, referee, team owner, employee, or have any role that could influence real-world events underlying our Contests; or attempting to influence or tamper with real-world sporting events related to Contests in which you participate.
• Financial Misconduct: Using unauthorized, fraudulent, or stolen payment methods; initiating chargebacks or disputes for legitimate transactions; abusing bonuses, promotions, or referral programs (e.g., creating multiple Accounts to claim rewards); depositing funds without intending to use them in Contests (e.g., for money laundering); or evading tax reporting or withholding requirements.
• Harassment and Abuse: Abusing, harassing, threatening, impersonating, or intimidating other users, Runtiva staff, or third parties; posting or transmitting defamatory, libelous, obscene, pornographic, hateful, discriminatory, or offensive content; sending spam, unsolicited advertisements, or solicitations; or engaging in any behavior that disrupts the community or harms the integrity of the Services.
• Intellectual Property and Technical Violations: Infringing on Runtiva's or third parties' intellectual property rights; copying, modifying, reverse engineering, decompiling, or creating derivative works of the Platform or Content; removing proprietary notices; introducing viruses, malware, Trojan horses, or harmful code; overloading, flooding, or attacking the Platform (e.g., denial-of-service attacks); or scraping, crawling, or extracting data without express written consent.
• Other Prohibited Actions: Participating in Contests from Excluded Jurisdictions or while ineligible (see Section 2); evading responsible gaming controls, such as self-exclusion or limits; using the Services for commercial purposes without permission; advertising or promoting third-party products; obtaining and misusing other users' information; or any other conduct that Runtiva deems, in its sole discretion, to be unfair, fraudulent, harmful, or detrimental to the operation of the Services or the experience of other users.

You are also prohibited from encouraging, facilitating, or tolerating prohibited conduct by others, including minors or ineligible individuals. If you become aware of such conduct, you agree to report it promptly to customer support.

8.2. Enforcement and Consequences

Runtiva takes violations of these Terms seriously and will investigate any suspected prohibited conduct. We may use automated tools, manual reviews, and third-party services to detect violations, including analyzing play patterns, IP addresses, device identifiers, and transaction history.

If we determine, in our sole discretion, that you have engaged in prohibited conduct, we reserve the right to take any or all of the following actions, without prior notice:

• Suspend, restrict, or terminate your Account and access to the Services;
• Disqualify you from current or future Contests;
• Withhold, revoke, or forfeit any prizes, winnings, bonuses, or funds (which may be redistributed to other eligible participants, used for fraud prevention, or escheated as required by law);
• Cancel or void pending entries, transactions, or withdrawals;
• Deduct amounts from your Account balance to cover losses or fees;
• Report the activity to relevant authorities, regulatory bodies, or law enforcement, including for potential civil or criminal proceedings;
• Require you to return any improperly obtained prizes or funds; or
• Pursue any other remedies available under law or equity, including seeking damages, injunctive relief, and reimbursement of investigation and legal costs.

Decisions regarding enforcement are final and binding. You agree to cooperate fully with any investigations and provide requested information or documentation. Repeated or severe violations may result in permanent bans from the Platform. Runtiva shall not be liable for any losses or damages arising from enforcement actions, and you waive any claims against us related thereto. If your Account is terminated due to prohibited conduct, any remaining funds may be forfeited in accordance with applicable laws.

9. User Content

The Platform and Services may allow you to submit, post, upload, transmit, or otherwise make available content such as profile information (including usernames and avatars), communications with other users (e.g., chat messages, forum posts, or league discussions), comments, ratings, ideas, feedback, photographs, videos, or other materials (collectively, "User Content"). User Content may be viewable by other users or the public, depending on the feature (e.g., public profiles or shared lineups). You understand that all User Content is the sole responsibility of the person who originates it, and Runtiva does not endorse, verify, or guarantee the accuracy, completeness, or appropriateness of any User Content.

Runtiva may, but is not obligated to, pre-screen, monitor, review, edit, remove, or refuse any User Content at any time, for any reason or no reason, including to ensure compliance with these Terms. However, we assume no responsibility for doing so. You acknowledge that by using the Services, you may be exposed to User Content that is offensive, indecent, or objectionable, and you agree to bear all risks associated with such exposure. Runtiva is not liable for any User Content or for any loss or damage resulting from your reliance on it.

You are solely responsible for your interactions with other users via User Content or otherwise. Runtiva reserves the right, but has no obligation, to intervene in or monitor disputes between users.

9.1. Ownership and License

You retain ownership of any intellectual property rights you hold in your User Content. However, by submitting User Content to the Platform or Services, you grant Runtiva a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully sub-licensable, and transferable license to use, reproduce, distribute, modify, adapt, translate, create derivative works from, publicly perform, publicly display, and otherwise exploit such User Content (in whole or in part) in any format or medium now known or later developed, for any purpose, including but not limited to operating, promoting, improving, and marketing the Services, without any compensation or acknowledgment to you.

This license includes the right for Runtiva to make User Content available to third parties (e.g., service providers or partners) as necessary for the provision of the Services. You also grant other users a non-exclusive license to access and use your User Content as permitted by the functionality of the Services (e.g., viewing shared lineups in a league).

You represent and warrant that: (a) you own or control all rights in and to your User Content, or you have obtained all necessary permissions to grant the licenses above; (b) your User Content does not violate or infringe any third-party rights, including copyrights, trademarks, privacy rights, or publicity rights; (c) your User Content complies with these Terms, including Section 9.2; (d) you have the legal right and capacity to submit the User Content; and (e) submitting the User Content will not violate any law or cause injury to any person or entity.

If you provide ideas, suggestions, or feedback to Runtiva (e.g., regarding improvements to the Services), you agree that such submissions are voluntary, non-confidential, and gratuitous, and Runtiva may use them without restriction or obligation to you.

9.2. Prohibited Content

You agree not to submit User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another's privacy, hateful, racially or ethnically offensive, or otherwise objectionable. This includes content that promotes violence, discrimination, bigotry, racism, hatred, or harm against any individual or group; contains or advocates pornography, sexually explicit material, pedophilia, incest, bestiality, or other obscene or lewd content; infringes any patent, trademark, trade secret, copyright, right of publicity, or other proprietary rights of any party; constitutes unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation; contains viruses, malware, Trojan horses, worms, or any other harmful or destructive code; impersonates any person or entity, including Runtiva employees or other users; discloses personal information of third parties without their consent; violates any applicable law, regulation, or these Terms, including promoting illegal activities or providing instructions for dangerous acts; is false, misleading, or deceptive, including fake news or misinformation; poses a risk to personal or public safety; or, in Runtiva's sole discretion, is otherwise inappropriate or detrimental to the integrity of the Services.

Runtiva reserves the right to remove or disable access to any User Content that violates these prohibitions, without notice or liability. Repeated violations may result in Account suspension or termination, as described in Section 15.

9.3. Copyright Infringement Notices

Runtiva respects the intellectual property rights of others and expects users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, we will respond to notices of alleged copyright infringement that comply with applicable law. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on the Platform or Services, please notify our designated Copyright Agent with the following information in writing (a "DMCA Notice"): a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; identification of the copyrighted work claimed to have been infringed (or, if multiple works, a representative list); identification of the material that is claimed to be infringing or to be the subject of infringing activity, including information reasonably sufficient to permit us to locate the material (e.g., URL or description); your contact information, including your address, telephone number, and email address; a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and a statement, made under penalty of perjury, that the information in the DMCA Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Send DMCA Notices to our Copyright Agent at:

Runtiva, Inc.
6705 W Highway 290
Suite 607 PMB 1196
Austin, TX 78735-8407

Email: copyright@runtiva.com

If you believe that User Content you posted was removed or disabled in error, you may submit a counter-notification ("Counter-Notice") to our Copyright Agent, including: your physical or electronic signature; identification of the material removed or disabled and its prior location; a statement under penalty of perjury that you have a good faith belief the material was removed or disabled due to mistake or misidentification; your contact information; a statement that you consent to the jurisdiction of the federal court in the district where your address is located (or, if outside the U.S., the U.S. District Court for the Western District of Texas); and a statement that you will accept service of process from the complainant or their agent.

Please be aware that if you knowingly materially misrepresent that material is or is not infringing, you may be liable for damages, including costs and attorneys' fees. Runtiva may terminate Accounts of repeat infringers in appropriate circumstances.

10. Intellectual Property

The Platform, Services, and all associated content are protected by intellectual property laws, including copyrights, trademarks, patents, trade secrets, and other proprietary rights. Runtiva takes the protection of its intellectual property seriously and expects users to respect these rights. This section outlines the ownership and permitted uses of intellectual property related to the Services.

10.1. Ownership

As between you and Runtiva, we own all rights, title, and interest in and to the Platform, Services, and Content (as defined in Section 4.2), including but not limited to software, code, algorithms, designs, text, graphics, images, audio, video, data compilations, user interfaces, features, tools, recommendations, and any other materials provided through or incorporated into the Services. This ownership extends to all worldwide intellectual property rights therein, whether registered or unregistered.

Any software or applications provided as part of the Services are licensed to you on a limited basis as described in Section 4.1 and are not sold or transferred. You acknowledge that the Services may incorporate third-party software or content, and you agree to comply with any applicable third-party licenses or terms when using the Services. Nothing in these Terms grants you any ownership interest in the Platform, Services, or Content.

10.2. Trademarks and Copyrights

All trademarks, service marks, logos, trade names, trade dress, and other source identifiers (collectively, "Marks") displayed on or in connection with the Platform and Services are owned by Runtiva or our licensors. These Marks include, without limitation, the Runtiva name, logo, and any associated designs. You may not use, copy, reproduce, modify, or display any Marks without our prior express written permission.

Similarly, all Content is protected by copyright laws and belongs exclusively to Runtiva or our licensors. You agree not to engage in the unauthorized use, copying, distribution, or modification of any copyrighted materials, trademarks, or other intellectual property. If you download, print, or otherwise reproduce any Content for personal use as permitted under these Terms, you must retain all copyright, trademark, and other proprietary notices contained therein. Unauthorized use of Marks or copyrighted materials is strictly prohibited and may violate applicable laws.

Runtiva and the Services are not affiliated with, endorsed by, or sponsored by any professional sports leagues, teams, athletes, or organizations, including but not limited to the National Football League (NFL), National Basketball Association (NBA), Major League Baseball (MLB), National Hockey League (NHL), or any of their member teams or affiliates.

10.3. User-Generated Content Rights

With respect to User Content (as defined in Section 9), you retain any ownership rights you may have in such content. However, by submitting User Content, you grant Runtiva the licenses set forth in Section 9.1, which allow us to use and exploit your User Content as described therein.

You acknowledge that User Content does not confer any ownership rights in the Platform, Services, or Runtiva's intellectual property. If your User Content incorporates any elements of Runtiva's Content or Marks (e.g., in feedback, suggestions, or custom designs), you agree that such incorporations are subject to our ownership rights, and you hereby assign to Runtiva all rights, title, and interest in any derivative works or modifications created therefrom.

If you provide feedback, ideas, suggestions, or proposals regarding the Services (collectively, "Feedback"), whether solicited or unsolicited, you grant Runtiva an exclusive, perpetual, irrevocable, worldwide, royalty-free license (with the right to sublicense) to use, reproduce, modify, distribute, and otherwise exploit the Feedback in any manner, without compensation or attribution to you. You represent that any Feedback you provide does not infringe third-party rights and that you have the authority to grant this license.

11. Third-Party Websites, Advertisements, and Content

The Platform and Services may include or provide access to content, features, products, or services from third parties, such as advertisements, sponsored content, links to external websites, integrated tools, or data from external providers (e.g., sports statistics or payment processors). These third-party elements are provided for your convenience and information only. Runtiva does not control, endorse, or assume responsibility for any third-party websites, advertisements, content, products, or services (collectively, "Third-Party Materials"), even if they are linked from or integrated into our Platform.

Your interactions with Third-Party Materials are solely between you and the third party. Runtiva makes no representations or warranties regarding the accuracy, reliability, security, or suitability of Third-Party Materials, and we disclaim all liability arising from your use of or reliance on them. You access and use Third-Party Materials at your own risk, and you agree to comply with any applicable third-party terms, policies, or conditions.

11.1. Links to Third Parties

The Platform may contain hyperlinks or references to third-party websites, applications, or resources that are not owned or controlled by Runtiva. These links are provided solely as a convenience, and clicking on them may direct you away from our Platform to external sites. Runtiva has no control over these external sites and is not responsible for their content, privacy practices, security, or any transactions you may engage in with them.

By using the Services, you acknowledge that Runtiva does not review, monitor, or verify the content of linked sites, and we make no guarantees about their quality, legality, or safety. If you access a third-party site, you do so at your own risk, and any concerns or disputes should be directed to the third party. Runtiva shall not be liable for any damages or losses, including but not limited to viruses, data corruption, or unauthorized access, resulting from your use of linked sites.

11.2. Third-Party Interactions

Third-Party Materials may include advertisements, promotions, or sponsored content displayed on the Platform. These may be targeted based on your usage data or other information, as described in our Privacy Policy. Runtiva does not endorse any advertised products, services, or entities, and we are not responsible for the claims, offers, or outcomes associated with them. Any purchases, subscriptions, or engagements with advertisers are your sole responsibility, and you should review their terms and policies carefully.

Additionally, the Services may rely on third-party providers for certain functionalities, such as payment processing, data feeds (e.g., real-time sports statistics), or analytics. While Runtiva selects these providers with care, we do not warrant their performance, accuracy, or availability. Any interruptions, errors, or issues arising from third-party providers are not attributable to Runtiva, and we shall not be liable for any resulting losses, including but not limited to Contest disruptions or inaccurate scoring.

If you encounter problematic Third-Party Materials, such as misleading ads or broken links, you may report them to customer support, but Runtiva has no obligation to investigate or resolve such reports. You agree to indemnify Runtiva as set forth in Section 14 for any claims arising from your interactions with third parties.

12. Disclaimers and Warranties

To the fullest extent permitted by applicable law, Runtiva provides the Platform and Services with certain disclaimers and without warranties of any kind. You acknowledge and agree that your use of the Platform and Services is at your own risk, and Runtiva shall not be liable for any issues arising from such use, as further detailed in Section 13 (Limitation of Liability).

12.1. No Warranties

Runtiva expressly disclaims all warranties, representations, and conditions of any kind, whether express, implied, statutory, or otherwise, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, completeness, timeliness, or freedom from errors, defects, viruses, or other harmful components. We do not warrant that the Platform or Services will meet your requirements, operate without interruption, be secure, or achieve any intended results.

Without limiting the foregoing, Runtiva makes no warranties regarding: (a) the accuracy, reliability, or availability of any Content, statistics, scoring data, or third-party information provided through the Services; (b) the outcomes of Contests, including the performance of athletes or the fairness of results; (c) the security of your Account or transactions, despite our reasonable efforts to protect them; or (d) the compatibility of the Platform with your devices, software, or networks.

12.2. As-Is Basis

The Platform and Services are provided on an "AS IS" and "AS AVAILABLE" basis, without any guarantees of performance or uptime. Runtiva does not warrant that the Services will be uninterrupted, error-free, or free from delays, failures, or technical issues, which may arise due to factors beyond our control, such as internet connectivity, device malfunctions, third-party provider errors, or high usage volumes. You acknowledge that real-world sports events underlying Contests are subject to uncertainties, including cancellations, postponements, or stat corrections, and Runtiva disclaims any responsibility for such events or their impact on Contests.

No oral or written information or advice provided by Runtiva, its employees, agents, or representatives shall create a warranty or in any way increase the scope of these disclaimers. If any applicable law does not allow the exclusion of certain warranties, then to the extent permitted, such exclusions shall apply to the maximum extent allowable.

13. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Runtiva, its affiliates, subsidiaries, parent companies, officers, directors, employees, agents, licensors, suppliers, or partners (collectively, the "Runtiva Parties") be liable to you or any third party for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of data, loss of goodwill, business interruption, or any other intangible losses, arising out of or related to these Terms, the Platform, the Services, or your use of or inability to use them, even if advised of the possibility of such damages.

This limitation applies regardless of the legal theory, whether in contract, tort (including negligence), strict liability, or otherwise, and even if a limited remedy fails of its essential purpose. Without limiting the foregoing, the Runtiva Parties shall not be liable for: (a) any errors, inaccuracies, omissions, or delays in the Content, statistics, scoring, or results; (b) any interruptions, suspensions, or terminations of the Services; (c) any unauthorized access to or alteration of your Account, data, or transmissions; (d) any viruses, malware, or harmful components transmitted through the Platform; (e) any conduct, content, or actions of third parties, including other users or advertisers; (f) any losses from Contests, including forfeited prizes or entry fees; or (g) any decisions made by Runtiva in enforcing these Terms, such as Account suspensions or prize withholdings.

Your sole and exclusive remedy for any dissatisfaction with the Platform or Services is to cease using them and terminate your Account. If, notwithstanding the above, any Runtiva Party is found liable to you for any damage or loss arising out of or related to these Terms, the Platform, or the Services, the total liability of the Runtiva Parties shall not exceed the greater of: (i) the total amount of entry fees you paid to Runtiva in the six (6) months preceding the event giving rise to the claim; or (ii) one hundred U.S. dollars ($100 USD).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such cases, the Runtiva Parties' liability will be limited to the fullest extent permitted by applicable law. You acknowledge that this limitation of liability is a fundamental element of the basis of the bargain between you and Runtiva, and that the Services would not be provided without such limitations.

14. Indemnification

You agree to defend, indemnify, and hold harmless Runtiva, its affiliates, subsidiaries, parent companies, officers, directors, employees, agents, licensors, suppliers, and partners (collectively, the "Runtiva Parties") from and against any and all claims, demands, actions, suits, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to: (a) your access to or use of the Platform or Services; (b) your breach or alleged breach of these Terms, any Additional Terms, or applicable laws; (c) your User Content, including any infringement of third-party intellectual property rights, privacy rights, or other rights; (d) your violation of any rights of another person or entity; (e) any disputes or interactions with other users or third parties; (f) any unauthorized access to or use of your Account; or (g) any negligence, willful misconduct, or fraud on your part.

This indemnification obligation applies regardless of whether the claim is brought by a third party or arises from your own actions. Runtiva reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with Runtiva in asserting any available defenses. You may not settle any indemnified claim without Runtiva's prior written consent. This indemnification provision shall survive the termination or expiration of these Terms and your use of the Services.

15. Termination and Suspension

Runtiva reserves the right to suspend, restrict, or terminate your access to the Platform, Services, or your Account at any time, with or without notice, for any reason or no reason, including but not limited to technical issues, business decisions, or compliance with applicable laws. You may also choose to terminate your Account voluntarily. Upon any termination or suspension, your rights to use the Platform and Services will cease immediately, subject to the effects described in this section. Certain provisions of these Terms that, by their nature, should survive termination will continue in effect, including but not limited to Sections 9 (User Content), 10 (Intellectual Property), 12 (Disclaimers and Warranties), 13 (Limitation of Liability), 14 (Indemnification), 16 (Dispute Resolution), and 17 (Governing Law and Jurisdiction).

15.1. Grounds for Termination

Without limiting our general right to terminate, Runtiva may suspend or terminate your Account or access to the Services if: (a) you breach or violate these Terms, any Additional Terms, Contest Rules, or applicable laws, including engaging in prohibited conduct under Section 8; (b) you fail to meet eligibility requirements under Section 2 or verification standards under Section 3; (c) we suspect fraud, cheating, collusion, or unfair practices in your use of the Services; (d) you abuse bonuses, promotions, or responsible gaming tools; (e) your Account remains inactive for an extended period, as described in Section 6.5; (f) we receive a request from law enforcement, regulatory authorities, or pursuant to a court order; (g) you initiate excessive chargebacks or disputes under Section 6.7; or (h) in our sole discretion, your continued use poses a risk to the integrity, security, or reputation of the Services or other users.

You may terminate your Account at any time by following the account closure procedures on the Platform or by contacting customer support. However, termination by you does not relieve you of any obligations accrued prior to termination, such as completing ongoing Contests or settling financial matters.

Runtiva's decisions regarding suspension or termination are final and binding. We may, but are not required to, provide you with notice and an opportunity to respond before taking action, except in cases involving urgent security risks or legal requirements.

15.2. Effects of Termination

Upon suspension or termination of your Account: (a) you will lose access to the Platform and Services, including any ongoing Contests, features, or content; (b) any licenses granted to you under these Terms, including under Section 4.1, will immediately terminate; (c) you must cease all use of the Services and destroy any downloaded or copied materials; (d) any pending entries in Contests may be canceled, and entry fees may or may not be refunded at our discretion; (e) if the termination is due to your violation of these Terms, you may forfeit all funds, prizes, winnings, bonuses, or other benefits in your Account, which may be redistributed to other participants, used for compliance efforts, or escheated as required by law; and (f) if eligible, any remaining withdrawable funds will be processed in accordance with Section 6.2, subject to verification and any applicable withholdings or fees.

Runtiva shall not be liable to you or any third party for any losses, damages, or claims arising from the suspension or termination of your Account, including loss of access to funds, prizes, or data. If your Account is suspended, we may lift the suspension at our sole discretion upon resolution of the underlying issue, but we are under no obligation to do so. In the event of permanent termination, you may not create a new Account or access the Services without our express written permission, and any attempt to do so will be considered a further violation of these Terms.

16. Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER. YOU HAVE THE RIGHT TO OPT OUT OF THIS DISPUTE RESOLUTION PROVISION AS DESCRIBED BELOW.

This Section 16 ("Dispute Resolution Provision") applies to any disputes arising out of or relating to these Terms, the Platform, the Services, your Account, Contests, payments, prizes, privacy practices, or any other aspect of your relationship with Runtiva, including disputes that arose before you accepted these Terms (collectively, "Disputes"). This Dispute Resolution Provision is governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16) ("FAA") and shall survive any termination of these Terms or your use of the Services.

16.1. Informal Resolution

Before initiating any formal dispute resolution process, you and Runtiva agree to attempt to resolve any Dispute informally in good faith. To initiate informal resolution, you must send a written notice ("Notice of Dispute") to Runtiva at legal@runtiva.com with the subject line "Notice of Dispute." The Notice of Dispute must include: (a) your full name and contact information (including the email and mailing address associated with your Account); (b) a detailed description of the Dispute, including relevant facts, dates, and supporting documentation; (c) the specific relief sought; and (d) a statement that the information is accurate and submitted in good faith.

Runtiva will respond to your Notice of Dispute within thirty (30) days and may request additional information. Upon receipt of a complete Notice of Dispute, the parties agree to engage in good-faith negotiations, which may include a telephone or video conference if requested by either party. You must personally participate in the conference (along with your counsel, if represented), unless excused in writing by Runtiva. If Runtiva initiates a Dispute, we will send a similar notice to the email address associated with your Account.

The informal resolution process must last at least sixty (60) days from the date the Notice of Dispute is received (the "Informal Resolution Period"), unless resolved earlier by mutual agreement. During this period, any applicable statute of limitations or contractual limitations periods shall be tolled. Compliance with this informal resolution process is a condition precedent to commencing arbitration or any other formal proceeding. A court may determine whether this requirement has been satisfied.

If the Dispute is not resolved during the Informal Resolution Period, either party may then proceed to binding arbitration as described below.

16.2. Binding Arbitration

If a Dispute cannot be resolved through informal resolution, you and Runtiva agree that it shall be resolved exclusively through final and binding arbitration, rather than in court, except as provided in Section 16.5 (Exceptions to Arbitration). Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or by JAMS under its Streamlined Arbitration Rules if AAA is unavailable), as modified by these Terms. The rules are available at www.adr.org (for AAA) or www.jamsadr.com (for JAMS).

To initiate arbitration, the initiating party must file a demand with the selected arbitration provider and provide a copy to the other party. If you initiate, send a copy to legal@runtiva.com. The arbitration shall be conducted by a single neutral arbitrator. For claims of $10,000 or less, the arbitration may be conducted solely on written submissions, unless a hearing is requested. For larger claims, the hearing (if any) shall be held virtually or by telephone, unless the parties agree otherwise or the arbitrator determines an in-person hearing is necessary, in which case it shall be held in the county of your residence or a mutually agreed location.

The arbitrator shall have exclusive authority to resolve all Disputes, including arbitrability, and shall apply the substantive law of the State of Texas (without regard to conflict-of-law principles), consistent with the FAA. The arbitrator's award shall be final and binding, and judgment may be entered thereon in any court of competent jurisdiction. Each party shall bear its own costs, except that the prevailing party may recover attorneys' fees and costs if permitted by applicable law. Runtiva will pay all arbitration administrative fees for claims under $75,000 unless the arbitrator finds your claims frivolous.

16.3. Class Action Waiver

You and Runtiva agree that any Dispute resolution proceedings, whether in arbitration or court, will be conducted only on an individual basis and not as a class, consolidated, coordinated, representative, or collective action. Neither party may join or consolidate claims with those of any other person or entity, or litigate or arbitrate as a class representative, class member, or in a private attorney general capacity. If this class action waiver is found unenforceable, then the entire Dispute Resolution Provision shall be null and void, and the Dispute must be brought in a court of competent jurisdiction.

16.4. Jury Trial Waiver

YOU AND RUNTIVA EACH KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A JURY TRIAL FOR ANY DISPUTE THAT IS SUBJECT TO ARBITRATION UNDER THIS PROVISION OR THAT IS LITIGATED IN COURT (E.G., UNDER THE EXCEPTIONS IN SECTION 16.5). THIS MEANS THAT ANY SUCH DISPUTE WILL BE DECIDED BY AN ARBITRATOR OR JUDGE WITHOUT A JURY.

16.5. Opt-Out Provisions

You have the right to opt out of this Dispute Resolution Provision (including the arbitration and class action waiver) by sending written notice to Runtiva at legal@runtiva.com within thirty (30) days of first accepting these Terms (or, if you previously agreed to a prior version without opting out, within thirty (30) days of the effective date of any material changes). Your notice must include your full name, mailing address, email address associated with your Account, and a clear statement that you wish to opt out. If you opt out, this Dispute Resolution Provision will not apply to you, but the remainder of these Terms will remain in effect. If you do not opt out, this provision will apply to all past, present, and future Disputes.

Notwithstanding the above, nothing in this Dispute Resolution Provision prevents you or Runtiva from bringing claims in small claims court for Disputes within its jurisdiction, provided they are brought on an individual basis. Additionally, either party may seek injunctive or other equitable relief in court to prevent intellectual property infringement or misuse of confidential information, without posting a bond or proving actual damages.

17. Governing Law and Jurisdiction

These Terms, and any Disputes arising out of or related to them, the Platform, or the Services (including non-contractual disputes), shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles that would require the application of the laws of another jurisdiction.

Subject to the Dispute Resolution Provision in Section 16 (which requires binding arbitration for most Disputes), you and Runtiva agree that any judicial proceeding (including for small claims, injunctive relief, or enforcement of an arbitral award) shall be brought exclusively in the state or federal courts located in New Castle County, Delaware. You consent to the personal jurisdiction and venue of such courts, and you waive any objection based on inconvenient forum or improper venue.

If you are a resident of a jurisdiction outside the United States, you agree that this choice of law and forum does not deprive you of any protections under mandatory local laws that cannot be waived by contract. However, to the extent permitted, the above governing law and jurisdiction provisions shall apply. This section shall survive any termination of these Terms or your use of the Services.

18. Miscellaneous

This section contains various additional provisions that apply to your use of the Platform and Services and form an integral part of these Terms.

18.1. Entire Agreement

These Terms, together with our Privacy Policy, any Additional Terms, Contest Rules, and all other policies, guidelines, or agreements referenced herein or provided to you separately (collectively, the "Agreement"), constitute the entire understanding and agreement between you and Runtiva with respect to the subject matter hereof. The Agreement supersedes all prior or contemporaneous communications, proposals, representations, warranties, or agreements, whether oral, written, or electronic, between you and Runtiva. In the event of any conflict between these Terms and any other part of the Agreement, these Terms shall control unless expressly stated otherwise in the conflicting document.

18.2. Severability

If any provision of these Terms is found by a court, arbitrator, or other authority of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, while preserving the original intent as closely as possible. If such modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall remain in full force and effect. The invalidity, illegality, or unenforceability of any provision in one jurisdiction shall not affect its validity, legality, or enforceability in any other jurisdiction.

18.3. Force Majeure

Neither party shall be liable for any delay, failure to perform, or interruption in the provision of the Services caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, earthquakes, floods, fires, pandemics, epidemics, wars, terrorism, riots, civil unrest, embargoes, strikes, labor disputes, shortages of materials or services, governmental actions, regulatory changes, cyberattacks, power failures, or disruptions in telecommunications or internet services (collectively, "Force Majeure Events"). The affected party shall promptly notify the other party of the Force Majeure Event and use reasonable efforts to mitigate its effects and resume performance as soon as practicable. If a Force Majeure Event continues for more than thirty (30) days, either party may terminate these Terms upon written notice, and Runtiva may cancel affected Contests with refunds of entry fees at its discretion.

18.4. Assignment

You may not assign, delegate, sublicense, or otherwise transfer any of your rights or obligations under these Terms, whether by operation of law or otherwise, without Runtiva's prior written consent, which may be withheld in our sole discretion. Any attempted assignment in violation of this section shall be null and void. Runtiva may freely assign, delegate, sublicense, or transfer these Terms or any of its rights or obligations hereunder, in whole or in part, without your consent, including in connection with a merger, acquisition, sale of assets, corporate reorganization, or change of control. These Terms shall be binding upon and inure to the benefit of the parties hereto and their respective permitted successors and assigns.

18.5. No Waiver

No failure or delay by Runtiva in exercising any right, power, privilege, or remedy under these Terms shall constitute a waiver of that or any other right, power, privilege, or remedy. Any waiver by Runtiva must be in writing and signed by an authorized representative. A waiver of any breach or provision on one occasion shall not be deemed a waiver of any subsequent breach or of any other provision.

18.6. Notices and Communications

All notices, requests, consents, claims, demands, waivers, and other communications under these Terms (each, a "Notice") must be in writing and addressed to the parties at the addresses provided (for you, the email or mailing address associated with your Account; for Runtiva, to legal@runtiva.com or our principal place of business). Notices may be delivered by: (a) email (effective upon sending, unless a delivery failure notice is received); (b) certified or registered mail, return receipt requested (effective upon receipt); or (c) reputable overnight courier (effective upon delivery).

You consent to receiving all Notices and other communications from Runtiva electronically, including via email, in-app notifications, push alerts, or postings on the Platform. Such electronic communications satisfy any legal requirement that communications be in writing. It is your responsibility to maintain a valid email address and check it regularly. If you wish to opt out of certain marketing communications, you may do so through your Account settings, but you cannot opt out of Notices related to the Services, such as updates to these Terms or Account-related alerts.

18.7. Statute of Limitations

Notwithstanding any statute or law to the contrary, you agree that any claim or cause of action arising out of or related to these Terms, the Platform, the Services, or your use thereof must be filed within one (1) year after such claim or cause of action first accrues, or it shall be forever barred. This limitation applies to all Disputes, whether resolved through arbitration, court, or otherwise, and shall survive termination of these Terms.

19. Additional Terms for Mobile App

These additional terms apply if you access or use the Services through our mobile application (the "App"). The App is provided as part of the Platform and is subject to all provisions of these Terms, including the license grant in Section 4.1. In the event of a conflict between these additional terms and the rest of these Terms, these additional terms will control with respect to the App.

19.1. Application License

Subject to your compliance with these Terms, Runtiva grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a mobile device that you own or control, solely for your personal, non-commercial use in connection with the Services. This license is for object code only and does not include any rights to the source code or underlying technology. Runtiva reserves all rights in and to the App not expressly granted herein. You agree not to run the App on any jailbroken, rooted, or otherwise modified device that circumvents security features.

You must download the App only from authorized sources, such as the Apple App Store or Google Play Store. If you download the App, you agree to promptly install any updates or new versions we make available through the applicable app store. Updates may include bug fixes, security enhancements, new features, or revised Terms. Failure to update may result in reduced functionality, security vulnerabilities, or incompatibility with the Services. Runtiva may automatically update the App on your device if permitted by your settings.

You may not: (a) copy, modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works of the App; (b) interfere with or circumvent any security or access controls; (c) use the App for any commercial purpose or in violation of these Terms; or (d) remove, alter, or obscure any proprietary notices, labels, or marks. Upon termination of your Account or these Terms, you must uninstall the App and cease all use.

19.2. iOS-Specific Terms

If you access or use the App on an iOS device, you acknowledge and agree that: (a) these Terms are between you and Runtiva only, and Apple Inc. ("Apple") is not a party hereto; (b) as between Runtiva and Apple, Runtiva is solely responsible for the App and its content; (c) your use of the App must comply with Apple's App Store Terms of Service, including the Usage Rules; (d) Apple has no obligation to provide maintenance or support services for the App; (e) Apple is not responsible for addressing any claims by you or third parties relating to the App or your possession and use thereof, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, or claims under consumer protection, privacy, or similar legislation; and (f) Apple is not responsible for investigating, defending, settling, or discharging any third-party intellectual property infringement claims related to the App or your use thereof.

In the event the App fails to conform to any applicable warranty not disclaimed by these Terms, you may notify Apple, and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by law, Apple will have no other warranty obligation with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to a warranty will be Runtiva's responsibility, subject to the limitations in Sections 12 and 13.

Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary. There are no other third-party beneficiaries of these Terms with respect to the App.

20. Contact Information

If you have any questions, comments, complaints, or requests regarding these Terms, the Platform, the Services, your Account, or any other matter, please contact us using the information below. We will make reasonable efforts to respond to your inquiries in a timely manner, but response times may vary depending on the nature of your request.

• General Inquiries and Customer Support: For help with Account issues, Contests, payments, technical problems, or responsible gaming resources, email us at support@runtiva.com or visit the help center on the Platform.
• Legal Notices and Disputes: For formal notices, including Notices of Dispute under Section 16.1, email us at legal@runtiva.com. Legal notices may also be sent by mail to:
  Runtiva, Inc.
  Attention: Legal Department
  6705 W Highway 290
  Suite 607 PMB 1196
  Austin, TX 78735-8407
• Copyright and DMCA Notices: For claims of copyright infringement, contact our Copyright Agent as detailed in Section 9.3.
• Privacy Concerns: For questions about our data practices or to exercise your privacy rights, email us at privacy@runtiva.com.

You may also reach us through the contact form available on the Platform or via in-app support features. Please include relevant details, such as your username, Account email, and a description of the issue, to help us assist you effectively. Note that communications with us may be monitored or recorded for quality assurance, training, and compliance purposes, as described in our Privacy Policy.

Thank you for using Runtiva!