It's easy! Download the Runtiva app or sign up on our website, verify your account, and pick your favorite sport. Choose a match, build your fantasy team, join a contest, and watch your points grow in real time.

You can start with free contests to practice and learn. Once you're ready, join cash contests to compete for exciting rewards.

Runtiva currently offers Fantasy Cricket, with more sports like Football, Basketball, Baseball, and Hockey launching soon.

Yes, completely free on both mobile stores.

Yes. Runtiva is available in eligible jurisdictions. Contest availability may vary by location, and restrictions apply in certain states.

You must be 18+ (or 21+ where required by state law) to participate in paid contests.

To ensure fair play, secure payments, and compliance with legal regulations.

Upload a valid government ID and a clear selfie in the app. Your data stays encrypted and private.

Usually a few minutes, sometimes up to 24 hours.

Ensure your documents are clear, match your profile, and haven't expired. If issues continue, contact support.

You can update certain details such as your phone number, address, and password. Verified legal name and date of birth cannot be changed once approved.

No. Multiple accounts violate fair play rules.

Yes. Contact support to request account closure.

You can update certain details such as your phone number, address, and password. Verified legal name and date of birth cannot be changed once approved.

Yes. All transactions use encrypted, industry standard secure systems.

Withdraw directly to your verified bank

account or UPI ID. Processing takes 24-48 hours.

Minimum deposit amounts may vary by payment method and jurisdiction. Please refer to the Wallet section in the app for current limits.

Limits may vary by bank/UPI provider. Check your wallet section for details.

Common reasons include incorrect bank details, mismatch between verified name and bank account, or incomplete account verification. You will receive a notification explaining the reason.

Runtiva does not charge withdrawal fees. However, your bank or payment provider may apply applicable charges.

Scoring is based on real-time player performance, runs, wickets, goals, assists, etc. See the Scoring Rules page for details.

Yes! Join as many as you like.

Yes, until the match lock time.

Boosters multiply the points of selected players depending on contest type.

Contests that span multiple matches. Your cumulative score determines the final ranking.

If the match is officially cancelled, entry fees are refunded automatically for the match between two teams.

Tied scores result in equal prize splits unless stated otherwise.

Please refresh the app, check your internet connection, and ensure you are using the latest version of the application.

This may happen if the contest is full, your app is outdated, or your account isn't verified for cash contests.

Live scoring may have slight delays during peak moments. Final results are calculated based on official match data and verified scoring rules.

Restart the app or clear the cache. If crashes continue, send error screenshots to support.

Enable app notifications in your device settings.

Runtiva is a 100% skill-based platform that promotes fair competition and responsible play.

We ensure:

• Verified user base
• Transparent scoring
• Strict anti-cheating systems
• Automated scripts, bots, and duplicate accounts are strictly prohibited and subject to account suspension.
• Secure payment processes

Creating multiple accounts, using fake documents, fraudulent activities, or exploiting bugs.

We use automated and manual monitoring systems to detect suspicious activity, irregular gameplay patterns, duplicate accounts, and fraudulent behavior.

Yes. You can set deposit limits and time limits in the app.

Yes. Use the self-exclusion option from your account settings.

No withdrawal fees from Runtiva. Banking charges may apply.